OBJECTIVES

ORACLE OBJECTIVES

• Finalise Negotiations with Proper Approvals in Place
• Confirm Customer Funding
• Win Deal with Booked Order

FBGBU OBJECTIVES

Finalise Negotiations with Proper Approvals in place. To produce properly formatted Ordering Document and able to review with the customer through to a completed deal through to fully Booked Order:

• Ensure Customer has funding in place for the value of the deal
• Ensure Decision Maker is identified and in Support of the Offer
• Signed and Agreed OMA in place to ensure the deal can progress
• Follow the Express Pathway for deal, if possible, to ensure C2A available
• Review Ordering Document and OMA (if necessary) with customer
• All CEMLI’s identified contracted

PROCESS FLOW

Below describes the typical process flows including references to documents or actions that may need to be completed to support this phase:

• Ensure Customer has funding in place for the value of the deal
• Ensure Decision Maker is identified and in Support of the Offer
• Signed and Agreed OMA in place to ensure the deal can progress
• Follow the Express Pathway for deal, if possible, to ensure C2A available
• Review Ordering Document and OMA (if necessary) with customer
• All CEMLI’s identified contracted

GLOSSARY OF TERMS

OMA	Document	Oracle Master Agreement
C2A	Process	Click to Accept
CEMLI	Document	Configuration, Extension, Modification, Localization, and Integration
DAS	Application	Deal Approval System
OD	Document	Order Document
POEF	Document	Purchase Order Exemption Form
PO	Document	Purchase Order
OIP	Application	Order Information Portal (Lite)
SLA	Document	Service Level Agreement
CRA	Application	Customer Request Application

Contyract Signed PHASE RACI

A RACI matrix as illustrated below will be used for each phase to help us define roles and responsibilities in every step of the FB180 process so everyone knows who's doing what.

This ensures standards in our approach whilst providing confidence and assurance to our customers!

R:	Responsible:	The person who performs an activity or does the work within the phase.
A:	Accountable	The person who is ultimately accountable and has Yes/No/Veto. Speaks on behalf of the customer and has ultimate authority
C:	Consulted:	The person that needs to feedback and contribute to the activity. Contributes to the phase by attending engagement meetings/communications as well as providing guidance and support.
I:	Informed:	The person that needs to know of the decision or action. Informed and aware of customer requirements and what has been delivered to support or provide assistance in subsequent stages